Terms & conditions

1. The basics

These are the terms for working with Skematika. By hiring us, booking a call, or using our website, you're agreeing to these terms. If something here doesn't work for you, let's talk about it before we start working together.

2. What we do

We design websites, brands, and interfaces that move your business forward.

3. Working together

3.1 Projects & retainers:

We'll agree on scope, timeline, and pricing before we start. This goes in a separate agreement or proposal. These Terms & Conditions work alongside that agreement.

3.2 Communication:

We communicate via email (hey@skematika.com), scheduled calls, and project management tools as agreed.

3.3 Your responsibilities:

• Provide necessary materials and information on time
• Give clear, actionable feedback
• Pay invoices on time

3.4 Our responsibilities:

• Deliver what we promised
• Communicate clearly and honestly
• Meet agreed deadlines

4. Payment terms

• Invoices are due within 10 business days unless we agree otherwise
• Late payments may pause work
• We accept bank transfers and payment processors (details on invoices)
• Prices are stated in the agreed currency (details on invoices)
• No refunds on completed work (but let's solve problems before they get there)

5. Intellectual property

5.1 Your stuff stays yours:

Any materials, content, or IP you provide remains yours.

5.2 Our work becomes yours (once paid):

Once you've paid in full, you own the final deliverables. We retain the right to show the work in our portfolio unless we agree otherwise.

5.3 Our process remains ours:

Any proprietary methods or systems we use remain ours. You get the output, not the recipe.

5.4 Third-party assets:

If we use stock photos, fonts, or other licensed materials, you're responsible for maintaining those licenses.

6. Liability & warranties

6.1 We'll do good work:

We deliver professional, functional work. But we're not liable for:

• How you use the work after we deliver it
• Third-party service failures (hosting, platforms, etc.)
• Loss of business, revenue, or opportunities
• Anything beyond the direct cost of our services

6.2 Realistic expectations:

Design and development can't guarantee specific business outcomes. We'll work toward your goals, but we can't control your market, your sales process, or your operations.

6.3 Maximum liability:

Our total liability is limited to the amount you paid us for the specific project in question.

7. Confidentiality

We don't share your business information, project details, or strategic plans with others. Exception: if we need to show work publicly (portfolio), we'll clear it with you first.

8. Termination

8.1 You can end it:

Give us reasonable notice. You'll pay for work completed up to that point.

8.2 We can end it:

If the relationship isn't working, we'll wrap up what's in progress and part ways professionally.

8.3 What happens:

We deliver work-in-progress files, you pay for work completed, everyone moves on.

9. Changes to these terms

We might update these terms. We'll post the new version here with an updated date. For active projects, changes apply to new work, not stuff already in progress.

10. Governing law

These terms are governed by Lithuanian law. Any disputes get handled in Lithuanian courts. But let's just solve problems like adults before lawyers get involved.

11. Miscellaneous legal stuff

Entire agreement: These terms + your project agreement = the whole deal

Severability: If one part is unenforceable, the rest still applies

No waiver: Us not enforcing something once doesn't mean we can't enforce it later

Assignment: We might use subcontractors for specialized work (we'll tell you)